“I just can’t say enough good things about your work, and customer service. Now on my latest repair you see that my fifth wheel hitch was installed wrong and take the time to repair it – at no extra charge. Couple that with combining with my insurance company so all is taken care of in 1 stop I think makes you the model for customer service. Thank you for the great work you do.”
“Both my wife and I have used J&H for many years whenever the need arose. Whether the job was small or major, the staff at J&H has always given the task importance, promptness, and probably most importantly, expert repair attention and a desire to make things as good as new. J&H returns the vehicle to the owner in a clean condition, inside and out.
I just picked up my car after a major deer collision, and when I saw the car, it was (to use someone else’s advertising slogan) “like it never even happened.” We’ve never experienced any post-repair problems with any of the work J&H has done. I think they are just simply committed to doing it right the first time.
I have dealt with Bob, Larry and Dolly since we first started using J&H many years ago, and it is good to see these same people there each time. The atmosphere is always friendly and helpful, and they do their best to get the repair process going as quickly as possible, including handling all the necessary insurance arrangements once you’ve established your claim with your insurer. Nobody likes having to go to the body shop for repairs due to accidents, etc., but when you must, it is nice to know you have some expert friends who are ready to help. J&H is one of those typical small-town, small businesses where a first-name basis is genuine.”
“Thank you all so much for the help that you gave me while dealing with my car insurance. I really appreciated your willingness to answer questions as well as giving me a second opinion on my vehicle. You all should be very proud that you run such an outstanding business with super customer service.”
“I’m so pleased! Thanks Larry and Dolly for being so kind and helpful. Nice crew!”
“How wonderful my car looks. You did a super, super job. Your guys are the very best! Thank you so much for the extras you did to my car, it is clean inside. You are greatly appreciated because you are the best!”
“Thank you all so very much for your help in fixing my Honda Civic! It was a speedy process, the loaner car was awesome, the repair work spectacular and you all helped to reduce my stress! Thank you for your friendliness and kindness and for a job well done! My car looks brand new again!”
“Thank you for the great job you did on my car! It looks like new again!”
“Your very gentle attitude and excellent work made a traumatic experience much easier. Thank you so much for everything. You’re truly an excellent firm.”
“To each of the nice people at J & H – my thanks and appreciation for your kindness to me and my car! You did a great job and you are such nice people, both pleasant and professional. Thanks so much!”
“The repair to my car was handled timely and looks great. I’ve told a lot of people about my experience and how the people at J & H go above and beyond.”