Larry and Dolly are true professionals with a genuine human touch! I have been a loyal customer over the past ~25 years, and unfortunately accidents happen. In all the previous incidents, we went through the standard process, and J&H was great. This time, however, it was different. We had some unique circumstances to our situation, and the team at J&H went out of their way to find reasonable accommodations where our family needs were met while balancing what J&H and the insurance company required. When things don't go as planned, the true character of people emerges. In this case, Dolly, Larry, and the J&H team shined! If I have a choice, I will always choose J&H! Thank you American Family for having J&H a preferred supplier… there is little doubt, they ARE preferred!
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